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Terms & Conditions
Terms & Conditions
Effective Date: 23 May 2026
These Terms & Conditions govern the use of https://thefurnituretheory.com and apply to all purchases made through the website.
The Furniture Theory is a trading name of R&K FURNITURE LTD, a company registered in England and Wales (Company Number: 16566267).
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this website.
1. About Us
The Furniture Theory is an online furniture retailer specialising in sofas, dining furniture, bedroom furniture, and home furnishings across the United Kingdom.
We work with trusted suppliers and wholesalers and may supply products that are either in stock or prepared on a made-to-order basis, depending on availability and product type.
Business Details:
Trading Name: The Furniture Theory
Legal Company Name: R&K FURNITURE LTD
Company Number: 16566267
Registered Business address:
Flat 4 Pickering House
Kingsman Street
London, England, SE18 5RU
United Kingdom
Warehouse Address:
Unit 3A
Katella Trading Estate
10A River Road
Barking
IG11 0DG
United Kingdom
Phone: +44 7412 696210
Email: contact@thefurnituretheory.com
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years old, or are accessing the website under adult supervision
- You will use the website lawfully
- You will not misuse, disrupt, or attempt to interfere with the operation or security of the website
3. Products & Product Information
We make every effort to ensure product descriptions, dimensions, pricing, imagery, and availability information are accurate.
However:
- Product colours may vary slightly due to screen settings or photography
- Product dimensions may have minor tolerances
- Availability and lead times may occasionally change
Some products are stocked and available for faster dispatch, while others may be supplied on a made-to-order basis.
If an issue arises regarding availability or an obvious pricing error, we will contact you before processing your order.
4. Orders & Acceptance
Placing an order through our website constitutes an offer to purchase.
Orders are considered accepted only after:
- Payment has been authorised (where applicable)
- Order verification has been completed
- Stock or fulfilment availability has been confirmed
We reserve the right to cancel or refuse orders in limited circumstances, including:
- Pricing or listing errors
- Product unavailability
- Suspected fraudulent activity
- Delivery limitations outside our service capability
If payment has already been taken for a cancelled order, an appropriate refund will be issued.
5. Pricing & Payment
All prices shown on the website are displayed in GBP (£).
We currently accept payment through:
- Visa
- MasterCard
- Debit & Credit Cards
- PayPal
- Cash on Delivery (COD) for eligible orders
Payment methods may vary depending on order type, delivery location, and checkout eligibility.
For most orders, payment is required before dispatch. Where available, Cash on Delivery may be used for eligible purchases.
We are not VAT registered.
6. Shipping & Delivery
We deliver across the United Kingdom.
Delivery times may vary depending on:
- Product availability
- Order size
- Customer location
- Whether an item is stocked or made-to-order
Estimated delivery information is available on our Shipping & Payment Information page.
While we aim to meet estimated delivery windows, delays caused by suppliers, logistics providers, weather, or circumstances outside our control may occasionally occur.
7. Returns & Refunds
Our Return & Refund Policy explains the conditions for returns, exchanges, and refunds.
Customers should review the policy before placing an order.
Where items arrive damaged or faulty, customers should notify us as soon as possible after delivery.
8. Intellectual Property
All content on this website, including logos, text, images, graphics, product information, and website design, is owned by or licensed to The Furniture Theory and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
To the extent permitted by law, The Furniture Theory and R&K FURNITURE LTD shall not be liable for indirect, incidental, or consequential losses arising from website use or product purchases.
Nothing in these Terms limits your legal rights under applicable UK consumer protection laws.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.
11. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our business, services, or legal obligations.
The most recent version will always be published on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
The Furniture Theory
Trading Name of R&K FURNITURE LTD
Company Number: 16566267
Registered Business address:
Flat 4 Pickering House
Kingsman Street
London, England, SE18 5RU
United Kingdom
Warehouse Address:
Unit 3A
Katella Trading Estate
10A River Road
Barking
IG11 0DG
United Kingdom
Phone: +44 7412 696210
Display prices in:GBP
